If you have been told that a project will be built using Laravel, or if you are evaluating options for a custom web application, you have probably encountered the name without a clear explanation of what it actually is. This is that explanation, written for business owners rather than developers.
What Laravel is
Laravel is a framework for building web applications using PHP. A framework, in this context, is a structured set of tools and conventions that a developer uses as a foundation when building something custom. Rather than writing every component of an application from scratch, a Laravel developer uses a well-maintained, widely-understood foundation and builds the specific functionality your business needs on top of it.
Why this matters for your application
The alternative to using a framework like Laravel is either using a CMS, which comes with pre-built assumptions about what your application does, or writing everything from scratch, which is slow and produces code that only the original developer fully understands. Laravel sits in between: structured and maintainable, but flexible enough to accommodate your specific requirements without forcing workarounds.
Laravel is mature and widely used
Laravel has been in active development since 2011 and is one of the most widely used PHP frameworks in the world. This means it receives regular security updates, has a large developer community, and is well documented. It is not a proprietary or obscure tool. An application built in Laravel can be maintained and extended by any competent Laravel developer, not just the one who originally built it.
What kind of projects suit Laravel
Laravel is a sensible choice for applications that require custom data processing, complex user roles and permissions, integration with external systems and APIs, multi-step workflows, or functionality that sits alongside or replaces a CMS for a specific purpose. It is also commonly used to build the backend of web applications that connect to ExpressionEngine or Craft CMS sites, extending what those platforms can do without replacing them.
What you should know when commissioning Laravel work
The most important thing to establish before any custom development project is clarity on what needs to be built and what success looks like. Laravel is a capable tool, but the quality of the result depends primarily on how clearly the requirements are defined and how well the developer understands both the technical requirements and the business context. A well-specified Laravel application, built by someone who understands your industry, will serve you far better than a poorly specified one built by someone who only understands the code.