St Helens' Craft CMS enquiries tend to fall into one of two camps: an install that's stable but untouched for years, or one that's broken outright with the original developer gone.
Karl's who sorts it, always has. Craft CMS and ExpressionEngine are the two platforms Expression 37's stuck to since 2007. You go straight to him, not a wider team.
He checks the install properly before recommending anything. Depending on the outcome, that's a fix, an upgrade, or an ongoing retainer.
Where we typically come in:
- Manufacturing and industrial businesses with technical, product-data-heavy Craft sites.
- Chemical and process industry firms needing accurate compliance and safety content kept current.
- Sites built for a specific trade purpose and left running without proper maintenance for years since.
- Businesses managing trade enquiries through HubSpot, an integration that needs the same attention as the CMS.
- Owners who want the underlying problem fixed, not a quick patch that just looks resolved.
How a typical engagement starts:
The trigger tends to be specific: outdated compliance documentation still live on the site, a trade enquiry form failing silently, or a security scan flagging a genuinely old Craft install. Karl reviews the actual codebase and Composer setup before quoting, and industrial clients here tend to settle into a steady monthly retainer once the immediate risk is dealt with.
Common questions St Helens clients ask:
Does it matter that you're not based near St Helens?
Not really, no. Support runs remotely, code review, deployments, ongoing fixes, and St Helens is reachable enough for the rare occasion a visit genuinely helps.
Our site holds real compliance and safety content, does that change how you'd work?
Yes, anything with genuine regulatory weight gets extra care around accuracy, version history, and staged testing before it ever reaches the live site.
Nobody currently at the business built the site or fully understands it, is that unusual?
Not for established industrial businesses, no. Mapping out what's genuinely there comes first, before anything gets changed.
How far behind on Craft is a real problem?
Security first, regardless of version number. Beyond that, older installs run into plugins that have stopped being maintained, and that's the real issue come upgrade time.
Do you support the trade enquiry integration as well as the Craft build?
Yes, it's usually built directly into the templates, so proper support covers both together.
How does pricing work?
Fixed cost for scoped project work, monthly retainer for ongoing cover, agreed before anything starts.
What's a sensible first step?
A short call about the current site, its Craft version, and what's prompting you to look for support now.
Ready to get started?
If your website is business-critical and needs a specialist who will take proper long-term ownership of it, get in touch. Karl will respond personally and give you an honest view of how we can help.
