Guildford enquiries about ExpressionEngine support tend to split two ways: a site that's coasted along fine but unpatched, or one that's started causing genuine problems with the previous developer unreachable.
Karl's the one handling it, and only Karl. Expression 37's specialised in ExpressionEngine and Craft CMS since founding in 2007. There's no account manager, you deal with him directly.
He reviews what's actually built into the site before recommending anything. Depending on the outcome, that's a fix, an upgrade, or an ongoing retainer.
Where we typically come in:
- Growing tech and engineering firms whose site has outgrown a structure that was fine for a five-person team but isn't anymore.
- Businesses running Salesforce or HubSpot for sales and marketing, needing that connection kept in as good order as the CMS itself.
- Sites left behind when whoever understood the setup left the company, with nobody confident enough to change it.
- Installs several major ExpressionEngine versions old, where an honest upgrade means checking every add-on individually before anything else happens.
How a typical engagement starts:
Most Guildford clients get in touch after something concrete: a CRM sync that's quietly stopped working, a security notice nobody's addressed, or a decision that the site can no longer keep running unsupervised. Karl audits the codebase directly before quoting, and a defined first project regularly turns into an ongoing retainer.
Common questions Guildford clients ask:
Do you need to be based in Guildford to support us properly?
No. The work happens remotely, and Guildford's rail link into London makes an occasional in-person visit simple if it's ever genuinely useful.
Our site's outgrown what it was built for, is that common here?
Very common, especially with fast-growing tech firms. It needs a structure that can actually take the weight, not one stretched past what it was designed for.
Can you take over a site from a developer or agency that's moved on?
Happens often enough to be routine. Sorting genuinely bespoke build from a tweaked add-on is the first job, and that's only possible once someone's actually gone through the code.
Is an old ExpressionEngine version a real concern?
Usually less than assumed. The core software rarely causes problems by itself. The real exposure sits in whichever add-ons have gone unmaintained alongside it.
Do you handle the Salesforce or HubSpot integration too, or just the CMS?
Both. Those connections are usually wired directly into the templates, so treating the CMS and the integration as separate problems tends to be where things get missed.
How is pricing structured?
Defined work like an audit or upgrade is a fixed project cost, agreed upfront. Ongoing support runs as a monthly retainer, with the number settled before anything starts.
Ready to get started?
If your website is business-critical and needs a specialist who will take proper long-term ownership of it, get in touch. Karl will respond personally and give you an honest view of how we can help.
