Winchester businesses tend to get in touch about ExpressionEngine when the site's either quietly unpatched, or actively causing problems with the previous developer unreachable.
Karl's the one you'd be dealing with, no wider team involved. He's specialised in ExpressionEngine and Craft CMS since founding Expression 37 in 2007. You speak to him directly, never an account manager.
He works through the actual site before recommending anything. That's usually a fix, a version upgrade, or an ongoing retainer.
Where this tends to matter:
- Heritage and tourism businesses where content accuracy and presentation carry genuine reputational weight, not just a commercial one.
- Professional and financial services firms that need consistent uptime and can't afford a badly maintained site becoming a quiet liability.
- Businesses with HubSpot wired into the site for lead capture, needing that connection kept in as good order as the CMS itself.
- Installs several major ExpressionEngine versions old, where the real work in an upgrade is auditing every add-on individually.
How a typical engagement starts:
Most Winchester clients get in touch after something specific happens: a lead form that's quietly stopped delivering properly, a security notice on an old add-on, or the simple realisation that nobody could confidently make a change to the site if asked. Karl audits the actual codebase before any quote is given, and most engagements move into an ongoing retainer once the first piece of work is done.
Common questions Winchester clients ask:
Do you need to be based in Winchester to support us well?
No. The work happens remotely throughout, and Winchester's easy reach of London and the south coast makes an occasional in-person visit simple if it's ever genuinely warranted.
Can you take over a site from a developer who's gone quiet?
Yes, this is a common starting point. The first real step is establishing what's genuinely bespoke versus a modified add-on, based on an honest read of the code.
Is an old ExpressionEngine version a serious risk?
Usually less than assumed. The core software rarely causes problems by itself. The real exposure sits in whichever add-ons haven't been kept current alongside it.
Do you handle the HubSpot side too, or just the CMS?
Both. That connection is usually wired directly into the templates, so treating it separately from the CMS tends to be exactly where things quietly break.
How is pricing worked out?
Fixed-scope work like an audit or an upgrade is priced upfront as a project. Ongoing support runs as a monthly retainer, agreed before anything starts either way.
What does the first conversation actually cover?
The current state of the site, its ExpressionEngine version, and whatever's currently worrying you about it. That's enough for an honest view of what's involved.
Ready to get started?
If your website is business-critical and needs a specialist who will take proper long-term ownership of it, get in touch. Karl will respond personally and give you an honest view of how we can help.
