Most Worcester enquiries about ExpressionEngine support involve a site in one of two states: fine but neglected for years, or genuinely broken with the agency behind it no longer around.
Karl's who sorts it out, on his own. Expression 37's specialised in ExpressionEngine and Craft CMS since 2007. No account manager, just Karl handling the work.
He reviews the actual build before saying what it needs. That's typically a fix, a version upgrade, or an ongoing retainer.
Where we typically come in:
- Manufacturers with product and specification-heavy sites, where accurate technical content matters as much as design.
- Food and agriculture businesses running seasonal trade content and supplier information on ExpressionEngine.
- Dealer or installer locator systems that need to stay accurate and searchable without ongoing manual upkeep.
- Businesses with HubSpot capturing trade or installer enquiries from the site, needing someone across both the CMS and the integration.
- Owners who'd rather fix what's there than pay for a rebuild that doesn't actually solve the underlying problem.
How a typical engagement starts:
Worcester enquiries tend to be practical: a dealer locator returning wrong results, a security scan flagging an outdated install, or a trade enquiry form that's stopped sending emails without anyone noticing. Karl reviews the actual codebase before quoting, and a lot of that initial work becomes ongoing monthly support once the immediate issue's resolved.
Common questions Worcester clients ask:
Is it a problem that you're not based near Worcester?
Not in practice, no. Support runs remotely from code review through to deployment, and Worcester's reachable enough for the rare occasion an in-person visit genuinely helps.
Our site is mostly product and specification content, does that need a different approach?
It changes what gets prioritised, accuracy and searchability of technical content matters more than visual flourish, and that shapes how updates and fixes get handled.
We'd rather fix what we've got than start over, is that realistic?
Usually, yes. Most sites people assume need rebuilding actually just need proper maintenance, patching, and an honest audit of what's underneath.
How out of date can our install be before it's genuinely risky?
Security matters most regardless of version. Beyond that, older installs increasingly struggle to find maintained add-ons, which becomes the real issue once an upgrade's on the table.
Do you support the enquiry form integration as well as the CMS?
Yes, that's usually built directly into the ExpressionEngine templates, so treating it as separate from the site tends to miss where problems actually come from.
What's the pricing model?
Fixed cost for scoped project work, monthly retainer for ongoing support. Agreed before anything starts, no open-ended hourly billing.
What's a sensible first step?
A short call about the site, its EE version, and what's prompting you to look into support now.
Ready to get started?
If your website is business-critical and needs a specialist who will take proper long-term ownership of it, get in touch. Karl will respond personally and give you an honest view of how we can help.
